1.3. For the purpose of the Data Protection Act 1998, the data controller is Arcadian Finance of 29 Osborne Road, London, United Kingdom, E10 5QW
2. Definitions and Interpretation
2.1.1. “Data” means collectively all information that you submit to Arcadian Finance via the Website. This definition shall,
where applicable, incorporate the definitions provided in the Data Protection Act 1998;
2.1.2. “Cookie” refers to a small text file placed on the browser or hard drive of your computer by this Website, if you agree, when you visit certain parts of the Website and/or when you use certain features of the Website. Cookies contain information that is transferred to your computer’s hard drive. Details of the cookies used by this Website are set out in Clause 13;
2.1.3. “Arcadian Finance” means Arcadian Finance, a UK Limited company registered in England under company number , with a registered office address at 29 Osborne Road, London, United Kingdom, E10 5QW, United Kingdom. Arcadian Finance can be contacted by email at email@example.com.
2.1.4. “UK and EU Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
2.1.5. “User” means any third party that accesses the Website and is not employed by Arcadian Finance and acting in the course of their employment. A User would include but not be limited to an Introducer, a Lender or a Business; and
2.1.6. “Website” means the website that you are currently using (https://arcadianfinance.com, https://www.arcadianfinance.com and any sub-domains of this site.
4. Data Collected
We may collect and process the following Data about you:
Information you give us. You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, subscribe to our service, search for a product, enter loan requirements, participate in discussion boards or other social media functions on our Website, and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph, company information (if applicable) and loan product information and loan requirements (if applicable)
5. Our Use of Data
5.1. Any personal Data you submit will be retained by Arcadian Finance for as long as is deemed necessary. All Data will be collected, stored and processed in line with the Data Protection Act 1998.
5.2. Subject to Clause 5.3 and unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties.
5.3. Notwithstanding Clause 5.2, we may share your information with selected third parties including:
5.4. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see Clause 12 below.
5.5. Any or all of the above Data described in Clause 4 may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for a range of reasons, including but not limited to:
Information you give to us. We will use this information:
• to carry out our obligations arising from any contracts entered into between you and us (including loan application management, processing and tracking) and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
• to notify you about changes to our service;
• to ensure that content from our site is presented in the most effective manner for you and for your computer.
6. Third Party Providers
6.1. Arcadian Finance may, from time to time, employ the services of third party providers for dealing with matters that may include, but are not limited to, payment processing, credit checking, anti-money-laundering, platform or marketing analytics, customer support and email infrastructure service providers, operational support, advertising and marketing and other technical services. The providers of such services may have access to certain personal Data provided by Users of this Website, and your use of the Website is deemed as acceptance of this relay of Data.
6.2. Any Data used by third party providers is used only to the extent required by them to perform the services that Arcadian Finance requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed in accordance with the Data Protection Act 1998.
7. Links to Other Websites
7.2. Links to other websites do not necessarily represent an existence of any form of endorsement, support, relationship or partnership.
8. Changes of Business Ownership and Control
9. Controlling Use of Your Data
9.1. You have the right to ask us not to process your personal Data for marketing purposes. We will usually inform you (before collecting your Data) if we intend to use your Data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
9.2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
10. Your Right to Withhold Information
10.1. You may access certain areas of the Website without providing any Data at all, subject to Clause 13.5 and Clause 13.8. However, to use all features and functions available on the Website, such as the loan processing application and User dashboard, you may be required to submit certain Data.
11. Accessing your own Data
11.1. The Data Protection Act 1998 gives you the right to access information held about you. You have the right to ask for a copy of any of your personal Data held by Arcadian Finance, where such data is held.
11.2. If you would like to request a copy of the Data that we hold on you, please include your full name, platform user identifier (if applicable), contact email address (if applicable) and contact phone number (if applicable), along with details of the specific information that you require.
11.3. We recommend that all information requests be sent by e-mail to email@example.com. We’ll aim to respond within 14 working days.
12.1. Data security is of great importance to Arcadian Finance and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.
12.3. Although Arcadian Finance have strict data protection and security safeguards in place, we cannot guarantee that Data will be sufficiently processed or stored in a similar fashion by other Users of the platform, if the said Users extract, export, download or copy data to an environment outside of the Website. Furthermore, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal Data, we cannot guarantee the security of your Data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
13.1. This Website may place certain Cookies on your computer that are considered “strictly necessary”. These cookies are placed directly by Arcadian Finance via this Website and are used only by Arcadian Finance. Arcadian Finance uses these Cookies to improve your experience of using our Website. Arcadian Finance has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
13.2. By using this Website you may receive certain third party Cookies on your computer, subject to Clause 13.4. Third party cookies are those placed by external services, websites or parties other than Arcadian Finance. Third party cookies are used on this Website for various services and are detailed in Clause 13.6. These cookies are not integral to the services provided by our Website but their existence provides Arcadian Finance with the ability to continually improve its website and services. 13.3. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
13.4. Before third party Cookies are placed on your computer, subject to Clause 13.5 and Clause 13.8, you will be presented with an on-page widget requesting your consent to set those third party Cookies. By giving your consent to the placing of Cookies you are enabling Arcadian Finance to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of third party Cookies; however certain features of our Website may not function fully or as intended.
13.5. Certain features of our Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in Clause 13.6. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your Internet browser’s settings as detailed below.
13.6. Arcadian Finance use various external services which allow us to better understand how Users use our Website. This, in turn, enables us to improve our Website and the services that we offer through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of our Website, it does enable us to continually improve our business and maintain a high quality service for our Users.
13.8. You can choose to enable or disable Cookies in your Internet browser. Most Internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most Internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your Internet browser.
13.9. You can choose to delete Cookies at any time however you may lose any information that enables you to access our Website more quickly and efficiently including, but not limited to, personalisation settings.
13.10. It is recommended that you ensure that your Internet browser is up-to-date and that you consult the help and guidance provided by the developer of your Internet browser if you are unsure about adjusting your privacy settings.
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